So, make sure only to do this if nothing above works. I disabled the Smarthings skill. *** A separate . Place your power adapter inside a cable box organizer. Any suggestions? From your description, I dont understand which one Alexa has discovered. Does anyone in your home use Alexas Whisper mode? If the firmware of your Alexa device is outdated, it can avoid receiving voice and app commands. Thats right, two devices in one. Most users mentioned that this issue was related to the SmartThings side while the Alexa application was working just fine. If you have changed its wake word and still keep calling Alexa Alexa, it wouldnt respond. This is because their frequencies can clash and cause disruption to their connections. Hello. To check the Alexa compatibility of your smart hub: If your smart hub model didnt show up, then your device is not Alexa-registered. 16 easy ways to fix unresponsive Alexa devices. It can be frustrating, especially if it happens repeatedly. But lets say you do want to use the smartthings button that you already have. My WiFi connection is stable. In researching this article, I read how some users have had issues with certain brands of Wi-Fi routers. Ill take the time to digest it thoroughly. The virtual device uses the virtual DTH.. I Got The 3 49 Smart Plug On Prime Day Here S How It Went If moving the Alexa device is not possible, install extra routers in other areas of your home. Are there no bite marks on the cord? Remove the battery for 30 seconds, and . I talk a lot about turning things off and on again. From there, you can go about checking the response after the device has a chance to connect to the router. Many duplicate Hue and SmartThings devices showing in Alexa app I have the original Alexa the large one. Meaning it wont respond to your queries. Noticed that that is not a different name for your smart button or a different DTH for your smart button or anything to do with your physical smart button. And that power adapter and speaker power port are in tip-top condition. Id recommend reading up on Hubitat or Home Assistant if you are interested in deploying a local-only smart home network (with no cloud service dependencies). To further isolate the issue with the voice commands, you can try updating the trigger phrase and then ask Alexa to repeat the command. Scroll down and tap Display, then scroll down to the brightness adjuster. These devices can be anything in your house, including: Check out: Is Bluetooth Better Than 2.4 GHz? All that youre trying to do here is make sure that the room is not cluttered with extra wireless units and that your commands are clearly registered in the system. gosund device is unresponsive - look.perfil.com Now go to the App Store or Google Play, find and install the latest version of the app. Its what you call Alexa to wake it up. It doesnt make any difference whether you have 2 or 12 or 51. They all became unresponsive. : /. Trying to delete that smart app in the ST Web page of My SmartApp gives an error message that the app is being used by one or more people. And Alexa can only detect it once your new device is connected to a WiFi network. Ive decided to keep the Alexa for a timer and weather and news alerts. If one day your Alexa device stops responding, check first if the whisper mode is on. Power went off and now she wont turn back on. She could see it, but said it was unresponsive. Who did you buy it from, can you return it? To check or change the WiFi network, first, go to the app setting. CERTAINLY! . Everything is working for me. Wiz can always get the lights to respond, but for Alexa, it frequently requires messing with it. The steps progress from initial simple solutions to more complex reasons why the device will not respond. If you know how to change Alexas wake word, then this process is easy for you. So, if youre new to the market and are not really sure about spending money on this system, there is no need to hesitate. You might try the reset. On this website I share everything that Ive learned about Smart Homes. As you may know by now, your Alexa device wont work without WiFi. Alexa no longer controls any of my smart things devices. . Just sayin ). To keep your Alexa device working, make sure it receives sufficient electric power. . Note: This article tackles scenarios where Alexa is successfully answering your voice commands, however the connected smart device (such as a Philips Hue Light Bulb, a Kasa Smart Plug, a Roomba Robot Vacuum etc.) I accindently have my TV connected to my echo show but she doesnt resond at all either except to say Something went wrong. Reset to factory it will automatically select the correct device type handler. How to Fix an Unresponsive Alexa Device in Minutes - LinkedIn These updates are necessary to enhance Alexas features and improve security protocols. If you're still . Uninstalling and reinstalling the app delete temporary data on the apps system. Turn off the toggle switch that allows Alexa access to all devices. The Truth. If Alexa cant still detect your new smart device, it must be because its connected to a different WiFi network. However, errors do happen. Continuing on, the next roadblock is trying to find a DTH for the ST button hardware. You push the physical button in your hand what should happen next? Please help. When you mute the microphone, Alexa stops listening to you. You can fix a malfunctioning app by updating it. To check this there are a variety of Wi-Fi signal checker apps you can install on your phone. @JDRoberts, You could even set it up so that a single click set the volume to setting 3 and a double click set the volume to setting 5. 49" Odyssey OLED G9 G95SC - Samsung After putting some fresh batteries in it, I was able to get it to pair with a very modern Echo Show. Have you enabled their Alexa skills already? It looks like the Tuya / Smart Life cloud service had an outage for a number of hours on the 10th of June which was the problem. I have no idea what protocol Alexa and Ring use. Sometimes Skills can mysteriously become Disabled, which can be due to new permissions or new terms of service that need to be agreed. 6 Ways To Fix Amazon Smart Plug Unresponsive Many things cause your WiFi connection to become unstable, including: Fortunately, fixing an unstable internet connection is easy. Using the SmartThings button to trigger a single action is pretty easy. It may sound silly, but youll never believe how many users dont know about this feature. Were not talking about the echo button. In some cases, Alexa devices cant receive stable WiFi due to connection interference. Whether a device is physical or virtual, it still needs a device type handler or smartthings cant communicate with it. Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? Instead, you could use double tap on the button as the if in a SmartThings automation (not an Alexa routine) and turning on the virtual switch as the that. And then you use the virtual sensor as the if in an Alexa routine. Now we have a device that is visible to both smartthings and Alexa which can be used in an Alexa routine. SmartThings to the rescue: a virtual sensor. If the device is not there, youll just need to add it. Below are the steps Ive taken to troubleshoot the problem which will hopefully help you to get your connected smart home devices back up and running. It works very smoothly. Are they connected to the same WiFi network? It says server unavailable. Alexa may also seem unresponsive if the new smart device isnt set up, turned off, incompatible, or connected to a different WiFi. Reset Smart Light Bulbs - Amazon Customer Service It cycles through the blinking and the colors but refuses to pair with Alexa. Newbie here. Ive checked to see if the manufacturers app is fully up to date and if not, updated it. You will not have to rely on any extensive routines, and setting up the system will mostly be simple. After clicking Disable Skill, look for your device in the My Skills section. Alexa is able to play music, provide information, deliver news and sports scores, tell you the weather, control your smart home and even allow Prime members to order products from Amazon. So, you might run into responsiveness issues. I usually just run the same Google speed test check, except this time I stand beside the device as opposed to the Wi-Fi router. You can do that by navigating the smart device companion app. Or you could have a really old version of the Amazon Alexa app, which could be causing you problems. Check Twitter to see if there is an Alexa or Device outage! Not to mention that Alexa will continue to whisper until you turn this mode off. You push the physical button in your hand what should happen next? As an Amazon Associate we earn from qualifying purchases. It will adjust to the basic pitch and the frequency of the system. All that you need to do here is to remove all of the power from the unit and then power it up one more time. How to fix 'Device is Unresponsive' message with Smart Plugs and Hook up ring doorbell to alexa - Formacin Ejecutivos Do all the steps there in exactly the order listed even if you think you have already done some of them before. meross Smart WiFi Table Lamp, Bedside Lamp, Compatible with Apple In that case, youre going to have to go to the beginning and start all over because thats not what youre trying to do. 8 Ways To Fix WeMo Plug Not Responding To Alexa Note: If that doesnt work, you may also need to delete and re-add the device under Devices at the bottom of the Alexa App. The echo remote is more intuitive for wifey. Alexa Isn't Controlling Smart Home Devices; Connect Smart Home Devices to Alexa; Connect Zigbee Smart Home Devices to Alexa Using Your Echo with a Smart Home Hub; Create Smart Home Groups for Alexa; Use Your Echo Device as a Bridge for Ring Smart Lighting; Remove Smart Home Devices from Alexa; Set Plugs or Switches as Lights in the Alexa App You just have to switch on the lights again manually. Remove the smartthings button from your account. How to change or update WiFi network on Alexa app. Unplug the power adapter from the wall socket. I have 6 devices connected to Alexa linked through the Kasa app. Sometimes, it is even better if you can physically move your router closer to the smart device. My mindset: Other people use the ST button. Newbie here. I entered the Smarthings app, and enabled the Smarthings skill. With a Bachelor of Science (Hons) Degree in Computing and IT from The Open University, his 15 years experience as a software engineer is what initially inspired him to play around with home automation platforms. THIS BUTTON PUSHER USES A SwitchBot Hub, WHICH ILL SOON TRY TO INTEGRATE INTO MY SYSTEM. Here are some things you can do to prevent power connectivity issues: Further reading: Does Alexa Have To Be Plugged In To Work? 5. With my ST Button approach, it was gonna be: The Truth, Alexa wont respond to any of your queries. But why Alexa still doesnt work?. A simple restart may fix Alexa and the Echo's Wi-Fi connectivity issues. Check if the WiFi network matches the same network connected to your Alexa device. Its becoming an every day pain in the butt. I have 3 Echo devices: Echo (2016), Echo (2017) and an Echo Show 2nd Gen. And with the DTH in place, the button last some functionality in ST.