Heres what you need to know about foreign transaction fees what they are and how to avoid them. Go to the Amex extended warranty claims webpage to file online. Curious to hear people's stories using purchase protection with AMEX. But can you use your credit card to do so? Terms apply. If that happens due to a covered event, you can file a claim with American Express for reimbursement. The coverage is limited up to $10,000 per occurrence, up to $50,000 per card member account per calendar year. All financial products, shopping products and services are presented without warranty. Editors note: This is a recurring post, regularly updated with new information. Be sure to check each cards individual purchase protection policy before making an expensive purchase on an Amex card. It takes just a few minutes to file a claim, and most claims can be handled entirely online without having to pick up the phone. Delta Reserve Business Card Purchase Protection Explained Travel is also generally excluded from this purchase protection benefit. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. We'll run a soft credit check to find special offers, but it wont affect your credit score. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. Delta SkyMiles Platinum Business American Express Card. Negotiable instruments including travelers' checks and gift cards. File a police report within 48 hours of the incident, if the item was stolen. Select the Card below to read the full Policy for Extended Warranty related to that Card. Fortunately, American Express offers it as one of its standard perks, including with its cards that don't have an annual fee. Purchase Protection often covers loss, damage and theft for a short period of time, usually a few months, after purchase. American Express Purchase Protection Explained A premium card with a higher annual fee may offer up to $10,000. All information about Amex EveryDay Credit Card has been collected independently by NerdWallet . Make sure to file a claim within 30 days of the incident - or as soon as reasonably possible. Delta SkyMiles Reserve Business American Express Card. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. Terms apply. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). Purchase Protection is underwritten by AMEX Assurance Company. See if Youre Pre-Qualified, Credit Intel Financial Education Center. Credit Intel - Financial Education Center. (If Amex doesn't ask for the item back, you can donate or discard it.). When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. American Express is an advertising partner of The Ascent, a Motley Fool company. ^Eligibility and benefit levels vary by card. AmEx purchase protection is complimentary coverage provided on most AmEx cards that covers theft, loss and damage to eligible items within the first 90 days of purchase. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Eligible AmEx cardmembers can still file a purchase protection claim for a covered loss even if you've redeemed Membership Rewards points for all or part of that purchase including Pay With Points redemptions. Virtually all Amex Membership Rewards, cash back and travel credit cards come with this benefit, ranging from basic cards to ultra-premium cards like The Platinum Card from American Expressand co-branded cards with Hilton and Delta (Terms apply). Yes, cardmembers of the American Express Gold Card are covered by AmEx's purchase protection coverage. Here's a step-by-step guide to submitting a claim for return protection through Amex. Return protection is a super valuable benefit, and luckily it's available on virtually all American Express cards. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. These are provided as guidelines only and approval is not guaranteed. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. All rights reserved. To view rates and fees for the Delta SkyMiles Reserve American Express Card please visit this page. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. In some cases, Amex will require you to ship the item to them before it refunds you for the purchase if that happens, Amex will cover the cost of shipping. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible, When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. For information on coverage limits and what's not covered, review your card's guide to benefits. Coverage for loss, theft, or damage is provided for up to 90 days from the date of purchase. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. If the merchant can not issue you a refund, you can ask American Express to reimburse you for the total cost of the . For rates and fees for the American Express Cash Magnet Card, click here, For rates and fees for the American Express Gold Card, click here, For rates and fees for the American Express Green Card, click here, For rates and fees for the Amex EveryDay Credit Card from American Express, click here, For rates and fees for the Amex EveryDay Preferred Credit Card, click here, For rates and fees for the Blue Cash Everyday Card from American Express, click here, For rates and fees for the Blue Cash Preferred Card from American Express, click here, For rates and fees for the Blue from American Express, click here, For rates and fees for the Delta SkyMiles Blue American Express Card, click here, For rates and fees for the Delta SkyMiles Gold American Express Card, click here, For rates and fees for the Delta SkyMiles Platinum American Express Card, click here, For rates and fees for the Delta SkyMiles Reserve American Express Card, click here, For rates and fees for the Hilton Honors American Express Aspire Card, click here, For rates and fees for the Hilton Honors American Express Card, click here, For rates and fees for the Marriott Bonvoy Brilliant American Express Card, click here, For rates and fees for the The Platinum Card from American Express, click here. Additionally, purchase protection benefits are not payable on eligible items if the damage is caused by riots, acts of war or service in the military, normal wear and tear or damage through alteration. How does Amex Platinum purchase protection work? If. For example, The Platinum Card from American Expressand other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time after you bought it. Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. OP}[}Ko? However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. Click "file a claim" and. Visit americanexpress.com/benefitsguide for details. Sound too good to be true? If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. The coverage maximum with most American Express cards is $1,000 per claim. Purchase Protection is normally not the first benefit that comes to mind when you think of your American Express card perks. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. Items not being safeguarded or left at an unlocked location. This post contains references to products from one or more of our advertisers. Now there are even more places your Platinum Card can get you complimentary entry and exclusive perks. Many or all of the offers on this site are from companies from which Insider receives compensation (for a full list. Commissions do not affect our editors' opinions or evaluations. Coverage limits apply. And extended warranty protection offers one full year of coverage at $10,000 per item and up to $50,000 per calendar year. The explanation field can be something as simple as "Merchant does not accept returns after 30 days" or 'merchant does not accept returns on sale items'. Submit a Claim. How to File an Amex Gold card Purchase Protection Claim. Not a Cardmember yet? Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. For most people, the purchase protection benefit offered by some credit cards flies under the radar. For example, it doesn't protect against normal wear and tear or damage to an item that was purchased for play, such as sports equipment. Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information. This card shines for this use, but overall the star ratings may differ when compared to other cards. . If disaster strikes your new laptop, smartphone, jacket, or any other recent purchase, you could get reimbursed courtesy of this American Express card benefit. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. You will need to provide American Express with the original store receipt or a printout of an online receipt. Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. 2023 American Express. Hilton Honors American Express Aspire Card is no longer available through NerdWallet. Your, Some cards have return protection as an included benefit, and using this perk is especially easy with, This is a valuable benefit to keep in mind with any holiday shopping you plan to do. Shopping online for a car is an accelerating trend changing the purchase process from start to finish. Everything you need to know about Amex purchase protection Beyond glamorous perks like airport lounge access and annual statement credits, American Express cards offer several valuable benefits that can protect your purchases. After your first year or $20,000 spent, enjoy 5% cash back on Chase travel purchased through Ultimate Rewards, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases. Earn 5% on Chase travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1.5% on all other. You must provide an original store receipt (or a printout of an online receipt). Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. With most Amex cards, purchase protection can be filed for claims up to $1,000 per occurrence and up to a maximum of $50,000 per cardmember per calendar year. INTRO OFFER: Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) worth up to $300 cash back! Keep reading for a step-by-step guide to using the return protection benefit on your American Express card. You want a travel credit card that prioritizes whats important to you. However, not all purchases and losses are covered by AmEx purchase protection. Please visit americanexpress.com/benefitsguide for more details. All policies have a maximum limit of $50,000 in claims per calendar year. Here's a step-by-step guide to submitting a claim for return protection through Amex. Shopping Protection | Purchase Protection Plan | Amex CA First, you have to have the right card. American Express removed this perk from most of its cards effective at the start of 2020. Return protection is available on virtually every Amex card, from the Blue Cash Preferred Card from American Express to the Platinum Card to the American Express Green Card If you have questions, please consult your own professional legal, tax and financial advisors. How to File a Purchase Protection Claim with the Hilton Business Credit Card. Just make sure to file a notice of claim within 30 days of the loss. Please view our advertising policy page for more information. How do I Earn Membership Rewards Points? In addition to stolen and damaged items, AmEx purchase protection also covers items lost within the coverage period. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. Long list of travel benefits, including airport lounge access and complimentary elite status with Hilton and Marriott (enrollment required), Annual statement credits with Saks and Uber, Bonus categories leave something to be desired, One of the highest annual fees among premium travel cards, Fee-only vs. commission financial advisor, See Business Insider's list of the best rewards credit cards , Have you ever purchased something and wanted to return it only to find out you were past the return window? Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. For example Mastercard offers Purchase Assurance to many Mastercard holders. The card comes with coverage of up to $10,000 per claim and $50,000 per account. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. Can I file an AmEx purchase protection claim if I redeemed points? Select categories from the drop-down menus and then fill in the merchant, manufacturer, purchase date, and price. If your card includes American Express return protection, Amex will refund up to $300 per item, including shipping and handling charges. To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but youll only be reimbursed up to the amount charged to your card. /8+"[Q\t7Q&DyK$U6>42:"UlG(J!WjIu$Kq ~hK#bs/+G m/WA&,GGH&tZG)[W Hi1`JK,' SiKZ1 Thought I only needed a quote for reimbursement so I went to an authorized repair place that quoted approx $400. How American Express Purchase Protection Works The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. He was born in California but currently lives as a digital nomad with a home base in Colombia. By clicking Sign up, you agree to receive marketing emails from Insider Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. The information for the Amex Green Card has been collected independently by The Points Guy. Is The White Lotus breaking up with Four Seasons ahead of Season 3? All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. }lO861|<>?] _$QH:V^Y$6,Da1h(IAY# Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. For example, accidental damage would require different proof of loss than theft. This benefit covers eligible items purchased with an eligible American Express card against damage or theft. AmEx Return Protection: What You Need to Know - NerdWallet Get started here: To file an Amex purchase protection claim, visit americanexpress.com/onlineclaim. Although this is an oft-overlooked benefit, purchase protection can provide exceptional value. Terms apply to the offers listed on this page. Cash Back rewards do not expireas long as your account is open! Marriott Bonvoy Brilliant American Express Card. Editorial Note: We earn a commission from partner links on Forbes Advisor. The Amex EveryDay Preferred Credit Card from American Express is no longer available through NerdWallet. Delta SkyMiles Blue American Express Card. Items voluntarily or involuntarily discarded. Instead, check the benefits guide to see the card's purchase protection coverage. Permanent household items such as carpet, flooring, air conditioners and refrigerators. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. With Amex purchase protection, eligible purchases are insured for up to 90 days against damage, theft, and loss. For a complete description of the policies of your American Express card, select your card on this page. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Purchases must be made in the U.S. or its territories, Send Money & Split Purchases: Venmo and PayPal, Interested in Amex? All Rights Reserved. Also, note that some losses are excluded such as if you left the item in an unlocked car. Check the. Negotiable instruments, such as stamps and travelers' checks. Failing that, I also can search my order history at Amazon, eBay and other online retailers I use. All information about Hilton Honors American Express Aspire Card has been collected independently by NerdWallet. American Express | Membership Rewards - American Express Purchase Protection - I had a claim last year where the damage was sustained on the 89th/90th day. Within a few days, you should get an email from American Express asking for any documentation they require - typically just a copy of your itemized store receipt for the items. For example, if you have an American Express card, the chances are that card provides AmEx purchase protection. If you don't receive claim forms within 15 days, you can provide a letter describing the circumstances of your claim. Eligibility and benefit level varies by card. This site does not include all credit card companies or all available credit card offers. In the event of theft, you must also include a copy of a police report. If you have multiple American Express cards with varying coverage limits, make sure that your large purchases are made on your cards with the largest coverage limits. Marriott Bonvoy Business American Express Card. Claim processing and payment is usually complete within 30 days. Underwritten by AMEX Assurance Company. American Express Gold Purchase Protection Explained The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases. The Points Guy, Forbes Advisor, AwardWallet, LendingTree. The material made available for you on this website, Send Money & Split Purchases: Venmo and PayPal, Interested in Amex? So, checking the terms for your AmEx card when you need coverage is essential. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. Credit Card Extended Warranty and Terms | American Express *Eligibility and Benefit level varies by Card. How do I find and add Amex Offers to my Card? So, checking. Terms apply. are covered by AmEx's purchase protection coverage. Shop moreconfidently with your Card knowing we have your back. Please review. Only two American Express business cards, the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express, elevate coverage to $10,000.