However, since our rates are discounted, youre still going to save the most money by reserving with us. Unable to obtain a duplicate receipt with joining their assistance tech's purchase of policy protection, Monster Resorts Group/Monster Vacations Group. Strange!!! My wife booked seven nights at Courtyard by Marriott in Tucson. We "thought" we were booking DIRECT through Hampton Inn only to find out AFTER THE STAY that we were redirected to CCI Res and charged an additional amount of $82.84 and for a "Tax Recovery & Service Fee". Allegedly at a 3 star hotel, but the price seemed high for that. When my credit card statement arrived, I saw a charge from CCI Reservations for $381.47 and a booking charge of $12.99. Chances are it was an advert and you called (CCI*) Hotel Reservations. We declined the certificate. I never got a Reservation THis is exactly the same procedure we went through that we read in all the negative reviews. Stay away from CCI Hotel bookings located in Texas. They STOLE money from my credit card and did nothing! Definitely FRAUD. Was referred to this number by another motel chain, thinking I was connected to LaQuinta. I ended up making a reservation for two nights at 4:00 pm one afternoon, and by 8:00 pm the same day had to cancel because other activities planned in the trip didn't mesh. The Cleveland Clinic here in Cleveland will document. Looked up a hotel on line. I thought I was booking at the hotel since I was transferred by Courtyard by Marriott, Supposedly to their central booking. Booked a room that should of cost 125cnd plus tax. Very slick as the site looked like the Embassy Suites site. This amount my charged on my card. CCI*HOTEL@GETAROOM 800-468-3578 - What's That Charge 800-468-3578. Do not use them for any reservations!! I reflagged it with my credit cared company. At this point, I do not seem to have any recourse to contact either Value Hotels or Getaroom.com to discuss getting my $521.80 refund. They got me for $781. I went back to the desk and explained the situation. I was driving and using hands free so I was not able to confirm if I was on the Hampton Inn number, I trusted Google (Which in my honest opinion are accomplishes of this people since they get paid) I called the number that was given by Google which was not the Hampton Inn number, but the Indian lady that answered the phone did not identify herself as working for CCI and she pretended (Dishonest miss representation with the intention to defraud) to be the Hampton Inn front desk. I thought I was on the Embassy Suites hotel corporate site and tried to book a room. LAGO MAR resort In FORT Lauderdale for week stay, Jan 4 for one week. Scammers target leading online travel agent Booking.com Finally I was told On June 25, 2022 at 737 I booked a Red Roof Inn using www.hotelreservations.com, and my credit card was charge. They referred me to their relocation specialists who spent two hours trying to find me accommodations. I then called CCI* Hotel Reservations several times and got nowhere. Welcome to our customer reviews and complaints page for CCI Hotel Reservations. I ask for it they said they would send. They charged me 613.85 to book 5 rooms . Never book through anyone like this, Book directly through the hotel your staying ast. Also be sure you have your R# for the reservation or they refuse to talk to you. I called the number provided but it was completely automated, and I was stuck with the reservation. My complaint though is with the reservation desk. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. For a week and a half Ive been told I have a ticket# and they had to call the hotel only to be told they wont refund my money. Beware CCI*Hotel Res / getaroom.com Beware - Tripadvisor Get a Room is not accredited by the Better Business Bureau and has a "D" rating. Reservation #R2937669554 The room price was $125.80 Refund $48.12 to my credit card. We have never heard of this website "getaroom.com". Same with booking directly with the hotel itself, you would find and book in its own official website. I was convinced that I was talking to the front desk and made the reservation under that premise, the rate was $93.00 but when I checked into the hotel front desk clerk told me that I had made the reservation via Priceline and not the front desk, this is when I realized I have been scammed. Inadvertently checked the box "accepting terms and conditions" - cc company says their hands are tied. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. While we realize the process can sometimes be confusing, we do not feel we deceived or mislead in any way. Have you disputed the charge with your payment card? Read our user reviews first - discover the good, the bad, and the ugly about CCI Hotel Reservations by reading customer reviews and complaints. I declined and am now disputing the charges with our credit card company. Before joining a network, make sure the Wi-Fi connection is secure and hosted through the hotel. She thought she had booked for $113.04 when she hit confirm it then provided list of cost and fees total of $175.39. In certain locations, the tax amount may also include government-imposed service fees or other fees not paid directly to the taxing authorities but required by law to be collected by the hotel. They promise a great rate then charge one's card and then slap a hug fee (often same cost of rooms). They refuse to let me talk to the proper department. On May 7, 2021 I reserved a room at this Holiday Inn Express Hotel and Suites for my daughter and her family travelling from Tennessee in order to visit her father who was gravely ill and hospitalized. I accidentally booked a reservation for the Hilton in Philly through their website thinking i was booking through Hilton. We wish we looked up this company ahead of time, or else we would not have purchased from this site. I immediately called the customer service ( that's a joke ) number to change to the hotel I wanted and they refused to do so , that my only choice was to cancel and at that time they told me they would refuse to refund my money , they told me it was Hyatt policy They lied , I contacted Hyatt and they said they have no such policy . They refuse to let me talk to the proper department. Totally turning them in to the BBB! BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE!!! However, he comped our breakfast. I booked a room at LaQuinta. Later I got a text and email indicating that my total bill was $146.00 which included a $50+ for a membership. Unbelievable what people do for $ to make other lives miserable. HOWEVER: received my VISA charge from a company called CCI hotel reservations for a total of $497. CCI sent me a copy of their receipt. Customer reviews have given it 1 out of 5 stars, and more than 1,800 complaints have been filed in the past three years. Please do not book any reservations from this website, they are scamming people. By using this website you agree to our Cookies Policy. (CCI HOTEL RES 800-468-3578 TX), this was on my bank statement. Please cc; Mr. Brett Keller, Mr. David Litman, Mr Robert Diener When I called their number I was under the impression I was calling the Super * Motel. I then disputed the charge thru my Bank of America Alaska Visa card who at first took off the charges but then when investigating said it was non refundable. This CCI conducts illegal behavior by misrepresenting themselves and should be prosecuted. 670 Verdae Boulevard I never pay before a stay, only at checkout and certainly would not agree to pay a $553.73 fee. How much the hotel gets and how much getaroom take from that is between them. This review was chosen algorithmically as the most valued customer feedback. CCI Hotel Reservations - cci hotel reservations, CCI Hotel Reservations - charges to my credit card, CCI Hotel Reservations - fraudulent charges on credit card, CCI Hotel Reservations - Rip off hotel reservations, CCI Hotel Reservations - No rooms available, CCI Hotel Reservations - Hotel reservation with a 60% tax recovery, CCI Hotel Reservations - hotel reservation, CCI Hotel Reservations - Hotel reservations. I left the hotel but, stupidly, I did not ask for a written statement. Thought it was fraud. Please listen to the recording that night about 7: 30 pm involving that haggle They are a total scam and a fraud. The Hotel charged us $782.22; CCI charged us $1,060.91, including a fee of $277.69 which was not disclosed, nor were any conditions disclosed. I would had canceled in their time frame if I had known they wrongly sent me to a non pet friendly motel which I had asked for. ComplaintsBoard.com is a leading complaint resolution website on the Internet. the numbers I have are JC8T4F2, and JPO1PF7. Kind Regards, I made a reservation at the Hampton Inn and Suites, N. Fort Worth-Alliance Airport on March 16, 2020. it was for $163.90. I was billed $504.43 plus $12.99 booking fee. CCI Hotel Reservations Complaints? I got an email from the hotel asking CCI to refund us in full & sent it to their customer care email. Make sure you are directed to the proper website to reserve a room. If not fraud, definitely unfair and deceptive business practices. By using this website you agree to our Cookies Policy. At Lago Mar. Share your photos and videos with others to prove the truth of your words. I immediately call the customer service with CCI and they told me the extra amount was added after I submitted my payment for taxes & fees. How did you get rerouted to Getaroom? Googled a local hotel. Barclays Bank failed to help me get my money back that these internet pirates stole from me so I guess I lose . When he asked if I accepted this non-refundable booking, I told him I felt he was pressuring and did not wish to book. To my surprise, the sum of six hundred forty nine dollars and twenty six cents was charged to my card on the 28th of July. Yes, I'd say these are SCAMMERS! CCI Hotel review: fraudulent charges to my credit card That this 83 year old woman is not fit to travel since my family will not be near by R2591421145, 3 night total $1388.51 with an addition $822.48 for Tax recovery Charges and Service Fee. After you called and spoke to Visa, did they explain and you take up an option of a chargeback? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum I cancelled the booking but the money has b not been refunded. My credit card has been charged for reservations that I did make on 4/18/2021 but were subsequently cancelled. I thought I was booking through the same hotel my company has been staying at like I did multiple times before. This will surely increase the credibility of your complaint. He told me I could not get a refund. He offered a 10% one time reduction or an $8.00 refund which I took in lieu of paying $102.27 for nothing. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Thursday September 22. I called Days INN with them on the line and Days INN confirmed they allow cancellations upto 24hrs of the reservation. First seen on October 12, 2021, Last updated on October 12, 2021. . I'm a Holiday member and have points saved for rooms but was told I could redeem them at the hotel which I thought was odd because I have never done that before. Getting there starts here. CCI*Hotel Reservations Review - Ccihotel reservations - Ripoff Report I told the man at the hotel I would not be there, since I live in Modesto Ca. Wrong, my credit card company contacted the company and they refused to refund the charges and said the charges were non-refundable and they had communicated that to me at the time I called to cancel. I too experience being scammed by CCI/ GETAROOM. They STOLE money from my credit card and did nothing! Do not use theese guys. Getaroom: Reviews, Complaints, Customer Claims | ComplaintsBoard I made reservation for two separate room: How do I get my money back. Went to gook a room, They advertised a price for a room with Free cancellation. I spoke with Choice Hotel reservation line to book a room at the Sleep Inn & Suites in Upper Marlboro, Md. I believe these companies are a scam. I was not even in Texas on that date. Called the number on the page to make a direct booking with hotel. It asks to press one for reservations, which I did, or two for front desk. I had the same experience as many other people, including a cloned website and the surprise overcharge for "tax recovery and service fees" of $169.52. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). I looked for hotel in Memphis TN using google Maps. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. He said the rate was $125. I can't be in two places at one time! Total Price $140.90 Which after 2 months I lost. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you. Demand the hotel to pay for the drive to another hotel. Was browsing web for holiday Inn and by mistake opened phone number for CCI hotels. When I arrived at the hotel on March 19, I checked in, went to my room and called the event organizer to confirm that it was still on. But after they take your money or credit card information, they would appear as CCI*Hotel Res with [protected] TX as the merchant. I drove to the address and it was a hospital I called the hotel and was informed that they were near San Diego, Ca. This is clearly deceptive to LaQuinta Inns and its customers. Yet to see any documentation from them to prove I agreed to those insane terms. Extremely misleading and higher prices! When you call the 800# its hangs up on you. Is there any recourse? The Hotel charged us $782.22; CCI charged us $1,060.91, including a fee of $277.69 which was not disclosed, nor were any conditions disclosed. I thought I was speaking to the hotel reservation desk but it turns out that the search engine sends you to CCI Reservations (reservations.com, hotel booking.com or what ever other aliases they use.) When I tried to cancel my room reservations, I was unable to get through to CCI Hotel Reservations. made reservations for springhill suites and was charges for cci in texas, Happened to me, too. When I arrived there were no rooms available. Going to small claims. I called Visa to cancel the purchase, but Visa said, "Once we press, I agree, we were responsible for the charge.". The representative told me that it is different for them to cancel and their policy with Days INN wont allow it. What a fraudshould not exist! If you need documentation, my doctors at the I called and was on the phone for about half an hour and she finally came back and said my refund had been approved and they would refund my credit card in 7-10 business days. Make people and Google aware of the practices of this people. So we are making sure others are aware of this. This is clearly exploitive, if not fraudulent. My credit card was charged an additional $521.80 for "Tax Recovery Charges and Service Fees". Business Profile CCI Hotel Reservations Hotel Reservation Looking for more information? CCI sent me a copy of their receipt. They are biggest scammers should be jailed with the intervention of FBI. Perhaps to appease us she offered a $10 breakfast discount certificate--$20 for two of us. I was charged for a motel room after I was informed they my card was declined. I like your comment Be careful when you book a room online. Thats wise advice. When I tried to cancel my reservation for the return trip was told I had to go back through Bookings.com. We proceeded with the reservation, to our chagrin giving him our credit card details. Chose the hotel I wanted to stay at and a room 6 months in advance . Similar Charges. The day I made the reservation I made the reservation with the hotel [protected], but on my credit card bill CCI HOTEL RESERVATION number I called CCI and was on the phone with them for 3 hours off and on. So even . This company is nothing but FRAUD. CCI Over charged our account 53.00, the room was only 60.20..pretty nice upcharge profit for doing nothing!!! FRAUD COMPANY in my opinion. more than the motel would have charged us directly. I called CCI and explained my situation, the rep Melanie told me I would have to contact the hotel directly and have them confirm that I left. Then I was informed that the reservation was non cancelable. Made the reservation, chose a room and paid the bill. Price quoted was $84.65. Capital One is handling this as fraud and refunding my money. Horrible company with horrible policies. According to the new breakout the additional fees on top of the base hotel price was entered in category called 'Tax Recovery Fee'. BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE!!! Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum Desired outcome: I have found numerous reviews about them, WARNING people. they transferred me to another person. What went wrong? CCI sent me a copy of their receipt. Ref. It should be illegal as would be stealing someones's identity or posing as someone you are not. This is fraud plain and simple and they should be shut down - Of course, I thought I was calling the hotel direct - they have it rigged so it looks that way. I am trying to get a refund right now. I made these reservations the evening of October 5, 2021. Cci*hotel Reservation Is Travel Expo 2021 legitimate? she told me that i would not be charged and today they charges my account. As in #3 Getaroom are a prepay site. As an independent booking service offering over 100,000 hotels worldwide, we can get you the same deals you expect with a bigger travel agency or direct from the hotel. You can call or send a short email to the hotel confirming your reservation. The agent lied about how much they were going to bill my cardupped the amount over $100 and refused to refund. I thought it was fraud but after checking with Cheapoair.com's Customer Service department (whom I booked a trip to Denver with around the same time that I saw the getaroom.com charge), turns out the Getaroom.com charge was for the hotel that I booked through Cheapoair.com. The reservation for the Red Rood Inn, Greensboro NC . Unfortunately, the reservation page disappeared before I take a snapshot or copy the fake confirmation number. Whatttttt!!!??? Once at the hotel my bill was $113.37 but CCI charged my credit card $174.72. Caveat Emptor. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). I knew the The bill on the confirmation was $102.27 from CCI. Called the "customer service #" right away and the person on the other line only kept saying "no refund, no refund". Made a reservation on the spot for $75. For the "VIP Program," GetARoom.com charges customers a yearly $10 fee lumped into the "tax and recovery charges & service fees" paid for a reservation as a means to "conceal the existence of the yearly fee from consumers," the case says. Called the hotel back, and was told not to worry it was canceled on their end, and unless we sign for the room we will not be charged. I tried to call the number and got no person; just a loop of press 1, 2, 3, and if you want to talk to a person, call the specific hotel.So I'm having to go thru changes to get my hard earned money back when I sheltered in place almost 5 weeks but am getting charged for a reservation I didn't make and can't complain to them about .. I was sent a confirmation for $104.88 as the cheapest available room and was told this room was already discounted so no AARP or AAA could be applied. Report them to BBB, as well as make a formal complaint to USITC. It included breakfast, he said. The hotel charge was $130.32< CCI charged $187.68. SO many bad companies out there, this is well documented here. He then offered my a room at what he said was a sister hotel of the same quality close by. the name listed is cci*hotel reservation 855-707-6654 tx I have a charge on my credit card from CCI*HOTEL RESERVATION in the amount of $747.81. On and by the way, the room at the Country Inn and Suites was crap. First seen on January 6, 2018, Cancelled the reservation at CCI and was then informed I would be refunded 1/2 of the original fee which was $438.24. CCI in turn paid the hotel $703.87 for only six nights. I received a confirmation email from a different company - Hotel Values. It was a charge for the same hotel on the same dates that I paid in person on checkout directly to the hotel! Beware! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I made a reservation with my credit card and received a confirmation. I called the hotel to verify; they did not have a duplicate reservation and did not receive a payment from CCI. I would not have booked it in the wrong state! My refund will be $219.12. This comment was posted by a verified customer. We live in Canada a random charge for CCI@Getaroom in USD showed up on our credit card bill. I made reservations for a hotel room with what I thought was the hotel, but it was instead with this CCI Hotel Res 800-468-3578 on the 13th of April. Beware and verify your hotel reservation website. Wife booked on line thinking she was dealing with Holiday Inn. Here's the kicker: you don't even have a hotel room to begin with and then banks often won't honor it as fraud. I never pay before a stay, only at checkout and certainly would not agree to pay a $553.73 fee. We wanted a hotel in Louisville, CO and they booked it in Louisville, KY. We had bad reception on our phone and talking to someone that was a foreign language and didnt speak English very well. I tried 4-5 times. CCI*HOTEL RES Learn about the "Cci*Hotel Res" charge and why it appears on your credit card statement. BBB Scam Alert: Sleep easier by protecting yourself against hotel scams more, Reply to: Beware CCI*Hotel Res / getaroom.com Beware. When I got my card statement, I had been charged by CCI even though they had declined my card. "We were told breakfast was included when we made the reservation." You paid Peter to pay Paul..Peter will charge you. Neither the hotel, CCi, or Visa was willing to do anything about this obvious fraudulent charge. Access the headquarters listing for Getaroom.com Contact Information 3010 Lyndon B Johnson Fwy STE. DO NOT trust CCI*Hotel Reservations to accurately tell you how much you are paying. This is a word created by CCI Hotels Res which is running a fraud/scam where the price BEFORE and AFTER payment is not the same, and definitely not agreed upon. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Was told that the reservation was made through a third party and they had nothing to do with it. . Which I did. I did not realize I was booking through them. In the bill they sent us by e-mail, they wrote: (Total We got a hotel reservation for one night in Scottsdale AZ. In the last 2 months I have called many times and get the same 7 day promise. Demand a room in another hotel of the same or better grade. My credit card charge says CCIHOTEL 800-468-3578.