I bought mine in 2014 lg top loader and it rust around bleach cup also the control board went also in 7 years. Have contacted Lg and they keep telling me I was advised to dry the cup. We are having the same problems with our LG washing machine. I would like to be a part of the class suit, but I dont find any direction on how to do so. I have been back to the store to see about taking the top assembly off the washer as it is almost rusted away and difficult to use. My Moms dishwasher is from the 80s and still work great. I just purchased a new set. Ive only used that dispenser a handful of times and leave the lid open every time the washer is not in use. Also, have taken photos of rust corrosion for documentation. Its just a request though. I need to be added to this list. Such a good working, good size machine for me and its got this paint bubbling rust coming out on top. I am having the same issue with the rusted bleach dispenser. 7. We have lost cloths, blankets, etc. OWNER RICK'S APPLIANCE REPAIR APPLIANCE TECHNICIAN FOR 31 YEARS REFRIGERATION SPECIALIST ONLINE SERV TECH: ApplianceBlog.com CERTIFIED TYPE 1; TYPE 2REFRIGERATION SERVICE E.S. [59] In 2004, LG made 4A-rated water efficiency claims for numerous washing machines before they were certified. Started rusting a few years later. How do I get into this class action? These are expensive machines. The rust started a few years back, doesnt look pretty ,but oh well. Have you heard anything? I looked at my Written complaint I made may 22,2020 where I said I would buy another LG washing machine after mine rusted was incorrect. Lots of my clothes have been damaged due to the rust spots. Solved: Washing Machine Rusting - Samsung Community - 1331148 Rust all around the bleach dispenser. Learn more about the cookies we use. I have tried to make sure I leave the lid open after running loads of laundry in order to help it . I am very disappointed as well since we paid top dollar for a very poor quality appliance. I also purches one of their top models. View Complete Recall Details. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! Cheap Chinese steel. Based on our research and recall data from the CPSC, avoid washing machines brands like Samsung, LG, Whirlpool, and GE. How can I join this? I am looking into the Samsung washing machines. I have a WC5001CW with the dame rust issues. i also so have rust around my lg bleach dispenser i has ruined alot of my cloths ! besides that, they did not offer any other solution for this defect on the machine. I also have a serious problem with the rust of my LG TOP LOADING washing machine, by the bleach compartment. This is not! My LG top loader is completely rusted all around the bleach tray it has been getting worse and worse for the last few years and as of today the metal has rusted so much the entire tray has fallen through. The charge for the tech is $125. I dont know how to join but Id sure like tomine is doing the same thing! I would love to be a part of this law suit. !! Washer won't spin. I am totally disgusted with this product. I have the same rust issue problem. Rust spots are are getting on clothing and sheets. I called Customer Service to find out that there is not a local LG authorized dealer, inspite of the fact that I got their name from the LG website. I have never had a problem like this ever before, and I think is a product defect . I was using vinegar and as soon as I saw the rust I put the vinegar in the tub. If Clorox is the problem then their injection system may be the fault. Would not recommend LG top load washer with bleach dispenser. My LG is rusting were the water spout and the bleach cup is and is flaming off into the tub, it stains clothing and looks terrible! LG Washer - Error Code List | LG USA Support Is there anything we can do to make LG responsible. UE messages even with little laundry and rust on the bleach dispenser Samsung models similar to the LG are having the same rusting. I will NEVER by another LG, ever. It is now seriously rusted, not just surface rust. I have owned a number of different washers over the years and have never experienced this problem. I believe another class action lawsuit should be presented. Who can be contacted? After 5 years I am having to buy another washing machine.I will be buying another LG. Ive already replaced my top about a year and the new one is showing rust already!! Id hate to think of a family using it twice as much as us. Well I dont pour Clorox on the hinges. I just emailed them about the same problem with pics. Ruined a new set of sheets and towels. Ridiculous. Other parts inside are slowly dusting. I contacted LG and was told since my washer was out of warranty and I did not take out an extended warranted, LG was not responsible. LG Electronics - Rust around bleach dispenser My LG top loader washer is also rusting around bleach dispenser. On top of that Ive ruined a lot of expensive clothing using my 2017 LG top loader washer. I called LG and they told me it is out of warranty after a year and is not covered. Add me to the lawsuit. Total rip-off for the price we paid. According to the LG washing machine class action, the rust is not only an eyesore, it can destroy clothing put into the washer for cleaning. Had hand me down Maytag washer/dryer that lasted 25 years. I cant believe there was no recall on this matter. Same problem here. Yes they know this is an issue and although they have changed the top to plastic it has been on the backs of those of us who paid for their crappy workmanship. Probably to costly??? Any suggestions on treating the rust area? I have tried to do a claim through LG it been 2 months and nothing has happened . Our new LG washer (WT 7150CW, 8/9/2022) appears to be designed to limit operational control on the amount of water it can use in the washing and rinse cycles, so much so that our clothes. If you have one of these, get rid of it before it gets to the advanced stage that I mention above. It took forever to finally decide & purchase the best washer for us but I guess we were wrong in this case!!!! I had rust before I even had my washer paid for. let me know if they reopen the case, Rush on our LG washing machine too! I am having the same problem but never knew the spots on my clothes was a common problem until i googled it..what to do? Its now rusted out not only around the dispenser but spread all over the inside top of the lid and down into the drum. https://topclassactions.com/wp-admin/admin-ajax.php. The area around the bleach cup is completely rusted out on our otherwise perfect washer! Updated on February 24, 2015 L.E. I cant stand to have laundry piling up. Has LG stepped up and done anything? A few years in I noticed the rusting in the same bleach area that everyone else, is mentioning. Now its so rusted. HOPE THIS HELPS YOU ALL. We paid too much for this washing machine to be experiencing this type of problem only after 5 years. It started around the bleach dispenser and I never use bleach, so it cant be a consumer maintenance issue. I thought they were reputable but the last 4 appliances I bought using their recommendation were junk. I couldnt believe it. It started years ago (cant really remember how many). I hope something is being done to help with this expensive issue. So we will be replacing it. Should we get under the car and wipe the excess water!? Same issue rusting out around the bleach dispenser. I cant believe so many people are experiencing the same thing as I have. I also called LG and they stated I must not have cared for it properly which is absolutely untrue. Add to this the fact that without the agitator, the machine does not really clean your clothes. The LG washer class action further claims that instead of properly sealing the washing machine for foreseeable circumstances, LG manufactured the washer tops carelessly and defectively. Within a year it started to rust around the beach dispenser and it has grown 2o fold since then. In my research I found an article stating that these brown flakes are not mold, but iron or manganese oxide. If you do not use the correct materials when you making the machines dont make them!!! How can so many people be misusing the washing machine in the same way??? So I dont agree that it is consumer error. Waste of my money. I wont purchase another LG washer. Recall Date: December 18, 2012 Units: About 457,000 Consumer Contact For LG; toll-free at (855) 400-4639, from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 2 p.m. CT Saturday, or online at www.lg.com/us and click on Public Notices. Our LG washer is only 3 years old. I have not attempted to contact LG yet, but the rust has spread all around the bleach dispenser and we now have rust spots where the door opens (around the hinges). I cant believe that the class action suit was dismissed. Four years old and rusted out! After being careful about pouring bleach in the bleach cycle and flushing it with water it still rusted. I have called the corporate office and they hang up on me several timeswhat ever happened to the honor of providing good quality products. The repair people were beyond frustrated with the company and now will no longer work on them. It started not long after owning. This is definitely a manufacturing defect. Clearly, the area was not properly protected from the water coming through the water supply line to the bleach cup. I am now into the 3rd hour since going at it with my dremel because no matter how much I sprayed air, suctioned with the shop vac, etc, there continued to be huge flakes of rust and literal piles of fine rust dust all around the top of the basket. I am having the same issue. This is obviously an example of poor design and quality. AND I DONT SPILL ANY THING ON IT I WIPE IT DOWN AFTER EVERY WASH. I purchased my washer & dryer in 2015 from Lowes. Granted it still works, but how long until it crumbles the rusted parts. We have the same issue with our LG Top Loader Washing Machine. You must contact the Rust is like cancer and spreads! The screw on the lid rust also!! Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! I hate to think we are going to have to replace this washing machine only because of the rust but it has gotten so bad that will be our only option since I regularly find rust on clothing. I purchased a new LG top load washer from Costco. I feel I have been scammed. What can be done to get a replacement? How do I join the lawsuit? Actions does not process claims and we cannot advise you on the How do I join this class? I hope there is a way to still pursue this even if it has been dismissed. I tell them that everything about the breast getting on my clothing my linens my nice clothes and they are telling me there is nothing they can do about this issue it is a cosmetic issue and I told them that that is not good enough I would like to be put on the top clack class action suit also. I usually buy LG products and never again will I purchase and stick with Samsung. They blame it on the consumer. I will NOT purchase another item from LG, EVER! Our LG top load washer has rust in same area on top, but it spread under and is now causing water to leak under the washer. How can we join this lawsuit? Seems very poorly made, as before we had another brand with no issues at all for 20+years. I will check the underside of the cup to see how bad the rust has spread. Inside is rusted out! I am now waiting to hear from LG about a resolution. I would also like to join the lawsuit. I just stumbled on this site and to my surprise, I am not the only one experiencing this issue. Had a Kenmore top loader with same bleach set up for more than 10 years without a speck of rust! The judge who dismissed the class action was probably paid off by this corporate giant. Now I call & they tell me that there is no history of my complaint. Mine too! I had NO idea there was a lawsuit until I looked up TODAY by chance how to clean off rust from the bleach area of my LG washer thinking I was the ONLY one with the issue!! My LG top load has rusted around the bleach compartment. These new appliances are junk. But nowhere do LG address the space that is underneath between the plastic top and the track it is clipped into. I happened to look up info about LG washer and rust and found these comments. How do I get the casing replaced. I have to be careful not to cut myself on the rusted metal. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. One minor injury has been reported. Why on earth do they think its ok for a machine, that its job is to USE water, to rust in ony a few years of use? Mistakes happen but its time they own up. For Kenmore or LG washers purchased at Sears or Kmart; toll-free at (888) 812-2935, from 7 a.m. to 7 p.m. CT Monday through Friday, or from 7 a.m. to 6 p.m. CT Saturday, or online at www.sears.com and click on Customer Service Home then Product Recalls in the Product Information section. We will never buy an LG product again. My machine also started rusting at the bleach dispenser and is now rusting all around the top of the machine. I know the warrantee is long gone. Washer is a little over three years old. I have been battling the rust issue for quite sometime. LG Electronics 1457 complaints 445 resolved 1012 unresolved File a complaint to LG Electronics LG Electronics contacts (added by reviewer) Phone number 8800 200 7676 Website www.lg.com Category Appliances & Electronics View all LG Electronics contacts I would like to address the people at LG who make the decisions ; put their big boy pants on, and own up to their biggest faux pas ever. Me too. The LG washing machine rust class action lawsuit seeks actual damages, special damages, incidental damages, statutory damages, punitive damages, other damages, restitution, court costs, and attorneys fees. I bought top load washer in 2012. My LG is so rusted around the bleach dispenser that I no longer use it. Bought my lg toploader in 2013. We do use chlorine bleach products maybe one to two times a month. Company does not always pay the repair company for labor. Helped for a few months but rust still there. I FOUND A NUMBER 1 256-772-8860 AND ASKED FOR CUSTOMER SERVICE FOR WASHING MACHINE RUSTING. It seems we cant resolve the problem so we have done our best to cope with it. We were supposed to have a 10yr warranty on the machine. I dont use beach or the dispenser, yet this is where the problem started, it has spread to other parts of the top portion, under the lid. We are very dissatisfied as we live in a small town and cant find a good repairman. Wish me luck. why wont they at least replace the top? Others are stained but not all over the garments. LG WT5101HV / WT5170HV / WT5170HW Service Manual I can see the rust has spread. Same here, just had LG fridge less than two years old and they replaced the compressor with newer technology. Go to the attorneys website Chimicles.com to add your name to the class action lawsuit. Now rust is all through rim of washer and bleach dispenser area completely rusted. They need to be held accountable. So upset. This is my last LG washer. asks from Mount Laurel, NJ on February 23, 2015 9 answers. Noticed a bit of rust forming near right and left sides of dispenser drawer as well as on the edge of dispenser drawer. They told me it was cosmetic issue and not covered. Thanks- i have been through All of their little scenarios!!! It has ruined numerous clothes of ours. Our washer is just rusted, it is perforated through the top. The washing machines have mid-controls or rear-controls. I rarely used liquid bleach because I prefer OxiClean in powder form more so. Ive never had a washer do this. i have been through All of their little scenarios!!! There was a similar Samsung washing machine rust class action some months ago. And if you dont have one of these washers, run away from them and get something else. This machine was super expensive and replacing it will cost even more. And the screw on the top load so disappointed. We battled about this issue for our washer. Same problem. We also have rust problem with our LG washing machine, model LG WT5101H. LG is not a reliable appliance and they will not take care of the problem. I thought I was investing in the LG product as one of the best I could buy. Probably to costly??? Pun intended! We also purchased an LG washer in August of 2017. The plaintiffs as a group aim to represent a Class of consumers who purchased LG top loading washers since 2012. A company is only as good as their customer service is and theyve done a big FAIL on this. This is a defect in craftsmanship. What the heck is up with LG? POS !!! I need to be added as well. Extremely unsatisified with this purchase. I live in California. Just apply the paste to your LG appliance, then use a damp cloth, sponge, or soft brush (like a toothbrush) to gently scrub the rust away. Our 2014 LG WaveForce that had been impeccable thus far and has been meticulously cared for by myself, began rusting around the bleach compartment in the last few months. This wasnt a cheap washer!!! I will NEVER buy another LG appliance! You will be purchasing a new one in few years because its rusted!! The LG washer class action claims that the rust starts around the bleach dispenser on the washing machine top. Bought my LG washer in October 2019. But if you read my reply to the other Gentlemen you have to hit them where it hurts because they are definitely going to hit you where it hurts in your pocket because you are going to have to pay for the service call and the repair on a machine that lg knows that has been a ongoing problem and as i have stated post pics do different websites about the problem for other buyers will know to stay clear of LG as well as contact your BBB and file a complaint!!! It has gotten worse over the past several years despite the fact I always clean it on a monthly basis and leave the lid open when not in use. My washer is totally rusted around the bleach outlet. Please let me know if another suit is in process as I would love to be a part of it. it has now been a year and just notice the bottom has sever amount of rust all over it and it does not come off. LG WT5070CW.ABWEEUS: Support, Manuals, Warranty & More - LG USA View Complete Recall Details . Like they arent aware of exactly what the problem is and what the repairs will be. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! LG Front-Loading Washer Class Action Settlement So may have to take the chance. Please add me to the class action lawsuit. How do I join the class action? Any advise is appreciated. I too felt I bought top of the line washer and dryer. The rusting out around the dispenser started on mine within 3 months of purchase and even though Ive followed ALL the manufacturers care instructions in using the tub clean function once a month, etc, its done NOTHING to stop the gradual increase of rusting. Will never buy another lg product. LG Washer - Why is There No Water in My Front Load Washing Machine Please add us to the class action. After opening up washer to get a better look, underneath bleach compartment its completely rusted. We are having the same problem. Rust is CANCER to a metal appliance. I have the LG rusty machine too. I got my first LG front loading washing machine in 2014. We have never had this problem before and are extremely disappointed with our LG washer and we have the matching dryer. Our clothes have rust marks on them and I worry EVERYTIME I need to wash my clothes. We are now needing to buy a new one ASAP. We have the LG refrigerator we purchased nine years ago and it quit on us as well needing a new major part which costs $350 . Pieces of metal have come off and stained clothing. We have same LG top load washer problem. It starts at the bleach dispenser and spreads from there. If anything ever dripped or accidentally splashed I immediately wiped it and dried the area. I have used/owned about 15 washing machines in my lifetime, but have NEVER had/seen a washer literally RUST-OUT!!! Thankfully Ive had no clothing ruined since I caught this in time but now Im afraid to wash anything!