call. Mr Jenkins is due to step down in his role as medical director at the end of May, but will stay on as a part-time emergency medicine consultant. PPT - West Suffolk Hospital NHS Trust PowerPoint Presentation, free The trust also offers outpatient and community services at Newmarket Community Hospital, Haverhill Health Centre, Thetford Healthy Living Centre, Stowmarket Health Centre, Sudbury Health Centre, Botesdale Health Clinic and Mildenhall Clinic. Page last updated: 16/03/2023 Home > Forms > Hospitals > West Suffolk Hospital. HLG Nursing, part of Health Libraries Group, CILIP, East of England Electronic Library Management System, Josiah Richardson - Snr Library Assistant, Laura Wilkes - knowledge and Library Services Manager, Health Library & Information Services Directory, 2023 NHS England Workforce, Training and Education Directorate and the CILIP HLG. Estates work at West Suffolk Hospital. GMB members vote to accept pay offer to health workers Document supply service. Staff awareness and understanding of the Mental Capacity Act and Deprivation of Liberty Safeguards was not consistent. It should be read in conjunction with the Ward and Trust dashboards. If you, or someone you know in West Suffolk are struggling financially at this time, there is support and advice out there that can help. The West Suffolk Hospital site, in Bury St Edmunds, is where the majority of the services offered by West Suffolk NHSFT occur. Ward F8 - Acute Medical Unit - Admissions/Ambulatory Care/DVT Clinic. The maternity service has a number of specialist midwives. An under-fire hospital came under fresh pressure on Friday after it emerged that a second family received a whistleblower tipoff about serious failings . Please let us know if you agree to all of these cookies. However, documentation of recorded actions was not consistent but this did not impact on the care of patients. 377 384 385 753 Breeze 1 M22. Instead, she said: The CEO [Dunn] and DWC [Bloomfield] quite wrongly mingled Dr Cs attempt to speak up with an attempt to address their perceptions about conduct.. We have continued to monitor the trust closely and carried out this unannounced inspection to follow up on the actions taken by the trust to address the safety risks to patients. and computer files. Review its Mental Capacity Assessment, Deprivation of Liberty Safeguards and EPARS policies to ensure they are compliant with law and reflect good practice. To read our full report please follow the link. the service is performing badly and we've taken enforcement action against the provider of the service. The incident contributed to the hospital in January 2020 becoming the first to be relegated by Care Quality Commission (CQC) inspectors from outstanding to requires improvement. Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. The trust should review the availability of staff with play specialist skills. - 207.180.222.120. 01284 713000. Suspended ratings are being reviewed by us and will be published soon. 01284 713 234. Senior doctors at West Suffolk hospital said the trust's demand for fingerprints and handwriting typified a bullying management style. First for information. IP33 2EX, In 2 August 2010, In Part of Springer Nature. Scathing NHS report finds search for author of critical letter was extremely ill judged. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. WSH Forms - knowledgeanglia.nhs.uk Staff zone. Suffolk hospital assessed legal risk of fatal roof collapse We use cookies to give you the best online experience. If you, or someone you know in West Suffolk are struggling financially at this time, there is support and advice out there that can help. The trust and its staff placed the patient at the centre of care provided and strove on a daily basis to enhance the patient experience of healthcare. The trust's tactics, which were widely condemned as a "witch-hunt . An inquest was told about a series of errors in the treatment of Susan Warby, who died five weeks after bowel surgery in August 2018. Breeze 1 Bury St Edmunds Town Service Stephensons of Essex. Craig Black, the trusts interim chief executive, said: We take full responsibility for failings and shortcomings around the handling of events leading up to and surrounding the whistleblowing and are truly sorry to the staff and families affected. This meant that challenges were addressed quickly and efficiently. West Suffolk Hospital is a small district general hospital in Bury St Edmunds, England. RCN industrial action from 8pm on Sunday 30 April to 8pm on Tuesday 2 May 2023. Dr Rinesh Parmar, chair of the Doctors Association UK, said: The witch-hunt for a whistleblower following the tragic death of Mrs Warby highlights a deep-seated toxic culture at West Suffolk hospital. The trust should ensure staff compliance, across all staff groups, with mandatory and statutory training requirements. West Suffolk Hospital is spending tens of millions of pounds making dangerous reinforced concrete planks in its main building safe. The NHS trust that runs the hospital in Bury St Edmunds thanked both of them for their "dedication and leadership". Our rating of services stayed the same. Ward G9 - Fornham Ward. Last month the Guardian revealed that the anonymous letter had prompted an unprecedented witch-hunt by the hospital bosses to try to identify the staff member who had sent the letter. Ward G9 - Fornham Ward | AccessAble The main catchment area for the trust extends to Thetford in the north, Sudbury in the south, Newmarket to the west and Stowmarket to the east. we have taken enforcement action. We spoke with executive and non-executive Trust Board members who told us about the framework for monitoring quality and safety of the service. We did not inspect at the other locations as they only offer outpatient services at these sites. Services had enough staff to care for patients. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. We are extremely busy in our emergency department so please use our services wisely. Our rating of services went down. Instead of taking up the concerns, Mills email was simply forwarded to trusts chief executive, Steve Dunn, who, with Bloomfield, summoned Mills to complain about her behaviour and accused her of trying to undermine the medical director. Cancer nurses go on strike for first time: Thousands of health workers from half of NHS trusts in England stage 28-hour strike over pay today in blow to patients in cancer units, ICU wards and A&E . The affected hospitals are: West Suffolk, Hinchingbrooke in Cambridgeshire, James Paget and Queen Elizabeth in Norfolk, Airedale in West Yorkshire . NHS Jobs - Search Results Trust management were accused of carrying out a "witch-hunt" after staff were asked for fingerprints and handwriting samples in an attempt to find the author of a letter that was sent to the husband of a deceased patient. Published It therefore seemed an appropriate site for study for one charged with responsibility for developing computerized hospital information systems. The BBC is not responsible for the content of external sites. View photos. The service did not always minute meetings or produced minutes that lacked in detail. We used the Short Observational Framework for Inspection (SOFI). Newmarket, Find out more about the estates work that is being undertaken at West Suffolk Hospital. The coroner agreed to the request and adjourned the hearing. West Suffolk hospital. West Suffolk Hospital serves a population of approximately 275,000 people, over an area of roughly 600 square miles. A Care Quality Commission report in January 2020 said West Suffolk Hospital staff "did not feel listened to and saw others that had raised concerns be penalised". Overview - West Suffolk Hospital - NHS Print and e-journal collections covering many topics. West Suffolk Hospital: Midwives send whistleblowing letter VIRGINIA BEACH, Va. (WAVY) - City officials estimate there has been nearly $16 million in property damage - more than $15 million estimated . [5], The hospital provides accident & emergency, maternity, oncology and palliative care services. M22 Bury Bus Station - Nowton Estate - West Suffolk Hospital - Bury Bus Station Mulleys Motorways. West Suffolk Hospital NHS Trust Report To: Trust Board Date: March 2012 Title: Quality Report Report of: Nichole Day, Executive Chief Nurse. All Providers Accepting New Patients Video Visit . This week the Guardian further revealed that the trust had spent more than 2,500 on handwriting and fingerprint experts after demanding samples from staff. The service is provided by a team of consultant obstetricians who provide consultant presence on labour suite, supported by training grade doctors and midwives who work across the inpatient areas. The maternity service at West Suffolk Hospital delivers approximately 2,500 babies per year and offers a choice of three birth settings: birth at home; the co-located low risk midwifery led birthing unit (MLBU); the consultant led labour suite. Where to find us Visit website. in Montecito with her husband and friends holding a 'Little Golden Book' . We also spoke with a senior nurse and dietician in the trust. Video, On board the worlds last surviving turntable ferry, Met Gala 2023: Stars celebrate Karl Lagerfeld, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, Serena Williams announces pregnancy at Met Gala, HSBC says 1 bank buyout boosted profit by $1.5bn. The service was frequently short staffed and had to rely on calling in staff from other areas to cover the labour suite and maternity ward. Senior critical care staff had developed a robust five-year service plan in collaboration with unit staff, which was further evidence of the cohesive and supportive work culture we found. It is the seat of the Bishop of St Edmundsbury and Ipswich and is in Bury St Edmunds. Patients were involved as partners in their care. Generally the people we spoke with said that the food was acceptable, however all courses were served together allowing some to go cold before it could be eaten. The inquest heard that during one of Mrs Warbys operations the wrong fluid had been used in an IV drip. We observed care, handovers/meetings and reviewed 11 sets of maternity records. Instead of saline, a solution containing glucose was injected into Warbys artery and as a result her blood sugar increased to very high levels. Springer Book Archive, Copyright Information: Springer-Verlag Berlin Heidelberg 1978, Softcover ISBN: 978-3-540-08950-6Published: 01 October 1978, eBook ISBN: 978-3-642-93101-7Published: 06 December 2012, Series ISSN: Within the maternity service there was a lack of consistency in the effectiveness of the care, treatment and support that people received. The trust should include sepsis monitoring on the maternity dashboard for inpatient areas. Read all 43 reviews But he also revealed that it contained allegations about the treatment of at least one other patient. Arrangements for governance and performance management were not always effective. We carried out this unannounced focused inspection to follow up on the issues we identified in our 2019 inspection. The trust should review medical staffing, particularly within end of life care services to ensure consultant cover meets recommended national guideline levels. An anonymous letter sent to Warbys husband highlighted errors in her treatment. Network of 9 computers and study tables. We are looking for workers with a minimum of one years experience in an acute care setting. The independent report published by NHS England on Thursday criticised the current chair of the trust, Sheila Childerhouse, and the senior management team, who have all since left, for having insufficient regard for patient safety and discouraging staff from raising concerns. Situated in the Drummond Education Centre on the hospital site, come to us for information . A&E patient begs Rishi Sunak to 'pay staff fairly' after 8-hour wait She described the punctured lung incident as a recognised complication of the operation. We saw that the service was effective and caring because when we spoke with 27 people who used the service we found that people were well informed about their care and had been involved in key decisions. Due to the significant concerns within the maternity service we undertook enforcement to enable the improvement of safety within the service. The family of a woman who died after a failure to diagnosis a life-threatening disease has received 415,000 in a High Court settlement. 19 June 2012. The Library is located in the Drummond Education Centre to the rear of the site next to the Day Surgery Unit. An inquest into the 57-year-old's death was opened earlier this month at Suffolk coroner's court but has been adjourned. Click the link to find out more. [10] The inquest concluded in September 2020 making serious criticisms of the management of the Intensive Care Unit. However pockets of this still existed. West Suffolk Maternity | Bury St. Edmunds - Facebook Systems for audit and documentation records and consent were not embedded or monitored effectively. The three wards where we spent most of our time were chosen as they had a high proportion of older people, as this was the focus of the dignity and nutrition inspection (DANI). Inspection Report published 11 April 2014 for West Suffolk Hospital - PDF - (opens in new window), Published ", Find BBC News: East of England on Facebook, Instagram and Twitter. The components of the new grading comprised 'Good' for its 'effective and caring', and 'Requires improvement' for its 'responsive', 'well-led', and 'safe' categories. In an urgent inquiry the accuracy of a statement by West Suffolk hospital will be examined after the Guardian revealed in December it had demanded fingerprints and handwriting samples from. the service is performing well and meeting our expectations. General healthcare, medicine, nursing, psychology, management and leadership, study skills and a fiction collection. 0172-7788, Topics: We witnessed some examples of excellent compassion and all staff we met put patients at the center of the care provided. Warby said he welcomed the decision. Dunn, described as a brilliant leader by Hancock when he was health secretary, resigned in July. Services did not always meet peoples needs. Home [www.wsh.nhs.uk] 4 August 2016. Outram criticised the trust for failing to ask why the anonymous letter had been sent and instead focusing on who sent it. who still has on her cute cherry and heart pink pajamas I have had a good choice offered to me.' Arrangements were not in place for oversight of local audits, two audits we saw did not have action plans assigned to them. They were then sent requests by management for fingerprints with a warning that failure to do so implicates you as being involved in writing the letter. Inadequate An intent to assemble a private report became an attempt to write a public monograph when it was discovered that the leaders of the Stockholm project had aspired for some time to put their work more cohesively in the public domain. All staff were helpful, open and dynamic. Service operates Monday - Friday 7am until 7pm Haverhill to West Suffolk Hospital Adult return 8.00 Separate fares for villages, please enquire Concessionary Bus pass holders travel for free, fares are supported by West Suffolk Alliance To book simply call 01638 664304 The hospital was built in a former Ordnance Depot in Hospital Road in Bury St Edmunds. An A&E patient forced to wait over eight hours to be treated on the first day of the crippling nursing strike has begged Rishi Sunak to 'please, please, please, please, pay your staff fairly . Healthcare in region Stockholm - 1177 Susan Warby: Errors in woman's bowel surgery - inquest - BBC News 30 January 2020, Our rating of these services improved. because of its lengthy and detailed description of one system Starting from an introduction to Sweden and the local health care system. Seven hospitals take action over building safety concerns The trust should ensure that the nutrition, hydration and toileting needs of patients are met when recovery is utilised as a step down area from CCU. We found that the provider had systems in place to maintain the safety and welfare of service users. One person told us 'Staff treat me with respect and they talk to me politely. A new five-year strategy First for our patients, staff and the future has been launched by our Trust. There's no need for the service to take further action. Outram found that trouble began when a consultant anaesthetist doctor was seen injecting himself with drugs in November 2017, prompting some of his senior colleagues to raise the alarm. 8000 print books plus e-book packages. Therefore executive managers were able to make decisions based on valid information about the experience of people. 1 year membership available to anyone not in the above categories. Anonymous letter prompts police inquiry into hospital death, Staff say hospital bosses misled them in hunt for whistleblower, Hospital in bullying claims did not monitor at-risk patients, Hancock won't talk to us, say 'bullied' doctors at his local hospital in Suffolk, anonymous letter had prompted an unprecedented witch-hunt, spent more than 2,500 on handwriting and fingerprint experts, Hancock failed to respond to concerns about the trusts treatment of staff. In his statement he said: Sadly, questions still remain about whether Sue could have survived if these errors had not been made, and I will continue to seek answers in relation to this., He added: The one positive to come out of all of this is the changes that have been put in place to protect future patients and prevent future incidents. Is climate change killing Australian wine? The trust should consider quality measurements such as local targets for induction of labour, assisted deliveries and return of women with perineal problems. We spoke with 19 people on six different wards. In focus. Clinical leads and managers at all levels monitored the reports of any incidents such as falls or avoidable infections. The leadership, management and governance across the services did not always support high quality patient care. The service had improved their governance arrangements, however we had concerns about continued lack of compliance with the Maternity Incentive Scheme. However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step. We are extremely busy in our emergency department so please use our services wisely. The rising cost of living pressures can affect any one at any time. On these pages you will find information, and links to websites that you will find useful during your employment with us. Nick Jenkins will leave his role as medical director, while chief operating officer Helen Beck is to retire. Sort by: relevance - date. The hospital, which serves constituents of Health Secretary Matt Hancock, later apologised to the staff involved. Great Ormond Street Hospital granted exemptions during nursing strike During an inquest into her death, it was heard she had been given glucose instead of saline via an arterial line. Requires improvement The service also had two practice development midwifes to assist maternity staff with their mandatory training and competencies and a safeguarding midwife who staff can seek safeguarding advice from. Staff were proud to work at West Suffolk Hospital. The West Suffolk Hospital is located in Bury St Edmunds and was identified by the government as one which would need investment. Enabling West Suffolk hospital and community colleagues to use the right knowledge, at the right time, in the right place, we can get you to high-quality, credible information, fast. The Care Quality Commission (CQC) carried out a comprehensive inspection between 8 and 10 March 2016. In 2012, the West Suffolk Hospital critical care unit introduced a protocol for the management of DKA. Staff were overwhelmingly caring in delivering care to patients. Successful management of diabetic ketoacidosis: an innovative protocol Each report covers findings for one service across multiple locations, an inspection looking at part of the service. Free access to all WSFT staff, staff of WSFT partner organisations (community etc), Medical and Nursing students and Libraries in the SEEDS scheme. Staff across all five services inspected treated patients with compassion, kindness, dignity and respect. Whilst mainly serving the population of Suffolk, WSFT also provides care for parts of the neighbouring counties of Essex, Cambridgeshire and Norfolk. A culture where alleged bullying and intimidation of senior doctors is the chosen strategy by senior managers to silence whistleblowers concerned about patient safety.. Suffolk County Huntington Hospital 270 Park Avenue Huntington, NY 11743 (631) 351-2000 Mather Hospital 75 North Country Road Port Jefferson, NY 11777 (631) 473-1320 Peconic Bay Medical Center 1300 Roanoke Avenue Riverhead, NY 11901 (631) 548-6000 South Oaks Hospital 400 Sunrise Highway Pink Floyd guitarist David . Seven hospitals take action over building safety concerns The trust should ensure robust oversight of cancelled clinics and review theatre utilisation to support access to services and reduce patient treatment delays. We found that the provider had systems in place to monitor the condition and safety of the premises. focussed on the Danderyd hospital. The trust should consider developing strategic planning arrangements including action plans to achieve service goals, a performance dashboard for childrens services and a comprehensive transition policy to help all teenage patients adjust to adult health services. PDF Hospitals - Northwell Meanwhile the health and social care secretary, Matt Hancock, who purports to champion patient safety, and in whose local hospital this is happening, has simply buried his head in the sand when approached about the matter. Bury St Edmunds West Suffolk Hospital (Entrance) - bustimes.org KnowledgeShare. NHS urged to publish delayed report on hospital 'witch-hunt' The trust should have action plans where it is not reaching national standards in maternity. Most populous nation: Should India rejoice or panic? We don't rate every type of service. Whilst they said that the staff were busy at times, they did not get the impression that they were short staffed, however on occasions it would be a 'long time' before actions were completed by staff. 22 June 2021. Since any such publication would be in English and oriented to an international market. Permanent. They were aware of what good looks like and were striving to implement this in daily practice. It was due to be completed in April 2020, but it has yet to be published. People we spoke with told us that they were well informed regarding their treatment and care. Senior doctors at West Suffolk hospital said the trusts demand for fingerprints and handwriting typified a bullying management style. Outram said Childerhouse should have listened to Mills concerns and raised them with executives herself. We issued a warning notice under Section 29A of the Health and Social Care Act 2008 on the 14 November 2019 and told the trust it must improve. West Suffolk NHS Foundation Trust (WSFT) provides hospital and community healthcare services and is an associate teaching hospital of the University of Cambridge. 01284 712 661. "Not all staff felt supported, respected or valued and some feared reprisals if they raised concerns," it added. We use cookies to give you the best online experience. if not unique. There has already been a management clear-out at the trust in advance of the reports publication. The virtual fracture team who were dedicated to ensuring diagnosis of fractures was not missed in the emergency department (ED). Information about the coronavirus and our Trust. Dr Jenny Vaughan, chair of the Doctors Association, said: Directors made the decision to focus all energies on the pursuit of the whistleblower someone trying to speak up to raise the alarm. West Suffolk NHS Foundation Trust is responsible for providing care to approximately 2,400 women during their childbirth experience. The hospital had not told the family about problems with Nunn's care before a whistleblower sent them a letter. /Medizin, Gesundheitswesen, The Stockholm County Medical Information System, Donald Fenna, Sixten Abrahamsson, Sven Olof Lw, Hans Peterson, https://doi.org/10.1007/978-3-642-93101-7, System Outline The Hardware/Software Base, Tax calculation will be finalised during checkout. Ensure a robust process for data management with regard to medical photography and comply with all information governance protocols including informed consent, data protection, tracking and tracing and appropriate audit systems implemented to ensure quality improvement. Jenkins stepped down in April, and its former chief operating officer, Helen Beck, also criticised in the report, retired last month. Join the Library Join the Library Feedback from patients, relatives and carers was extremely positive throughout the hospital and at the listening event. If you find something here that is incorrect and needs changing please tell us about it. Download a Map of West Suffolk Hospital. Staff told us that the shortages impacted their welfare and at times they didnt feel listened to.