(E 4.h i)h(@ E QF( jZ;PEhRCRhZ%4 The customer had been provided with a business card containing Ayubs personal phone number and she told him she had set up her own business. ( %PDF-1.7 Video, The secret mine that hid the Nazis' stolen treasure, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, More than 100 police hurt in French May Day protests, MasterChef Australia host Jock Zonfrillo dies, Explosion derails train in Russian border region, Street piano confiscated as public 'break rules', Yellen warns US could run out of cash in a month, US rock band Aerosmith announce farewell tour, NFL player's daughter, aged two, drowns in pool. The authority said it dealt with complaints robustly, with all safeguarding issues dealt with within a day "regardless of where the driver is in the country". NOTE: Please do not edit the subject line when replying to this email. Private hire drivers have been accused of sex crimes over 150 miles away from where they are licensed, Taxi drivers have held protests around the country over cross-border hiring, Taxi drivers in Wolverhampton say they have been protesting about the issue for years. Summary of CCTV Requirements 1. (Q@QH( The secret mine that hid the Nazis' stolen treasure. )(((h(QE Help us protect your right to hold public authorities to account. Governance Wolverhampton has registered about a third of England's taxi drivers and is inundated with applications, according to a report. None of the councils for the areas where offences were alleged could confirm whether they had been made aware of the suspect driver operating in their area. Taxi drivers to face extra criminal checks, Taxi driver jailed for sex assault in cab, Taxi licence regulation 'must be tougher', Taxi and private hire vehicle licensing report, Taxi Complaints - City of Wolverhampton Council, Generations of Wolves speedway fans turn out in force to the first meeting since bombshell stadium news, Stourbridge shoppers 'intimidated by aggressive begging' in town centre. ofWolverhampton Council . This request has been closed to new correspondence. Reports of child sexual exploitation are among allegations made. proceeding with your request. Where complaints are made, the Council has a key performance indicator (KPI) for all complaints involving safeguarding concerns to be investigated within one day. Follow BBC West Midlands on Facebook, Twitter and Instagram. Read about our approach to external linking. List of Private Hire Operators - WhatDoTheyKnow Taxi and Private Hire licensing within South Staffordshire is administrated on behalf of the Council by the City of Wolverhampton Council's Licensing team from April 2022. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Council's taxi licensing change aims to save money, Taxi drivers 'missing out on Covid payments', Generations of Wolves speedway fans turn out in force to the first meeting since bombshell stadium news, Stourbridge shoppers 'intimidated by aggressive begging' in town centre. Simple! Mr Ashford welcomed news of the government's proposals for tougher legislation. Resolver can help you send your complaints to Wolverhampton City Council. The report noted there had been a decline in the number of private hire drivers nationally since 2020, possibly, it said, because drivers had left the industry after seeing a loss of trade during the Covid-19 pandemic. ( ago (/65hQJ1AE% RR)(JZ(AIE R ZC@RPKE% QK@ E- QE QE QK@ EPEPEPIKE %Q@ EPzQE QE QE QE QE QE QE QE QE QI@E% QKE Wolverhampton City Council, Download a zip file of all correspondence, Enforcement of standards in private rented sector, Noise complaints for Premier League stadiums, People banned from council-owned buildings. Complaints . The secret mine that hid the Nazis' stolen treasure. Slower processing times and higher fees elsewhere had encouraged many drivers to choose Wolverhampton. Where a matching record is found, information is requested from the licensing authority and a licence will not be granted until this information is considered. Councillor Mike Bird, the leader of Walsall Council, said he favoured a change in legislation as the current system was making a mockery of local authority licensing laws. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. J)h )(h (%-PHii(cRHR})sG4sE J`(4QH((EPEPEPEPEPEPEPEPEP2Q[)R Wolverhampton Council We will also advise you if we cannot provide you with the information View our cookie policy here. Wolverhampton Homes | Complaints and feedback ago In Wolverhampton they can use older taxis That's the main reason 13 blake-a-mania 8 mo. Under the plans, those with specific previous convictions would face minimum bans "in all but truly exceptional circumstances". The secret mine that hid the Nazis' stolen treasure. It prompted licensing bosses at Wolverhampton Council to streamline its application process and slash the prices of licences leading to a dramatic increase in applications. J((h Customer Engagement Officer except where the sender specifically states these to be the views Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? (Q@(((ER ( (( );R QG4s@4Q4 3G4PRSi PE%EPG4Q "We would like to see a return of standards so that public safety is not put at risk.". Most populous nation: Should India rejoice or panic? Council cannot accept responsibility for any loss or damage arising from Six of the drivers in the CSE reports had their licences taken from them but the seventh complaint was not upheld. A Ministry of Transport (MOT) certificate dated no more than 10 days prior to the application date must also be provided. 2023 Resolver Consumer Online Limited. We are dealing with yourrequestunder theFreedom of Information Act list by name and contact details of private hire vehicle operators licensed to/by Wolverhampton council 2020 ( Explore in 3D: The dazzling crown that makes a king. On April 29, 2020, council officers received a complaint that Ayub, aged 25, had picked up a passenger who had not pre-booked, which is a requirement of both her private hire licence and car insurance policy. Photo: Wolverhampton Council Drivers gathered outside. An enquiry is also made to the DBS to determine whether the information is that the driver has been added to a barred list and is prohibited from working with children and/or vulnerable adults. We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone. However, the authoritys dominance of the market has not gone down well with other councils, some of which have seen their own private hire applications plummet. A site to help anyone submit a Freedom of Information request. We will inform youif this is Explore in 3D: The dazzling crown that makes a king. Raheel Shah, chairman of Wolverhampton Private Hire Drivers' Association and a taxi driver himself, said: "We have been protesting for more than three years over this. [1][Wolverhampton City Council request email] Wolverhampton City Council Taxi Licensing. If you are not the intended recipient, an addressing or transmission error is a registered charity in England and Wales (1076346) You can be certain that youre talking to the right person at the right time. It showed that in 2019 a total of 11,461 applications to Wolverhampton Council came from drivers based in Birmingham, while there were 2,457 from Manchester, 1,926 from Coventry, 1,279 from Leicester, 1,102 from Nottingham and 432 from Telford. ( Wolverhampton Council currently operates a Get Home Safe campaign which seeks to make sure the public are aware of the differences between hiring hackney carriages and private hire vehicles. The BBC is not responsible for the content of external sites. ( (@QE disseminate the information contained within this e-mail. CCTV may also be fitted to cars, with an encrypted system so footage could only be accessed if a crime was reported. Magistrates dismissed Sahrish Rahat Ayubs appeal against Wolverhampton Councils decision to revoke her private hire driver licence. Safety and health of drivers and the public; High standards of vehicle safety, comfort and access; Prevention of crime and disorder and the protection of consumers; and, Equality and accessibility in service provision. Wolverhampton licensing bosses have insisted they informed relevant authorities when serious reports of crimes were made, but several councils have told the BBC they were unaware of the allegations. complaints against drivers, are less likely to occur in an environment . %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ( Customer Engagement Officer Taxi complaints - a Freedom of Information request to Wolverhampton Where new information is found, their licence is reviewed. Less teenagers have meningitis protection since before pandemic, Coronation uproar as Birmingham residents react to allegiance pledge with everyone saying same thing, A new independent pizza restaurant is coming to Harborne & its giving away free pizzas, More than 20,000 Russians dead in Bakhmut, US says, Rita Ora and Karlie Kloss arrive at the Met Gala, France May Day protests leave dozens of police injured. The authoritys total income from private hire and Hackney Carriage licensing was 157,482. Where there is information on the applicants DBS certificate, this is considered in accordance with the Councils Guidelines. Members of the council's regulatory committee are set to discuss the matter on Wednesday. A total of 170 taxis were inspected by our dedicated Roads Policing Unit, in line with COVID and road safety regulations. Please notify The application fee for a New Private Hire Driver licence is 64.00 for a 1 year licence or 120.00 for a 3 year licence and must be paid electronically as part of this application process. ZLP J;i Pi(KBR :J((ZJ(RRQE QE Q@ )))hEPEPRI@Rs@)ii(z Lib Dem campaigner Ian Jenkins, said: The council has turned a vital safety check into a cash cow. Once a driver is granted, we continue to monitor them. ( ( You are now required to show photoID when voting at a polling station at the elections on May 4th. Resolver is a totally free service that you can use to complain effectively. Wolverhampton City Council Complaints Email & Phone | Resolver UK Wolverhampton registers about a third of England's taxi drivers, according to a report. Number of Private hire taxi operators who have breached their operators licence conditions including name of operator and details of breaches from 2017 -2019, Information request Where there are concerns about applicants suspected of involvement in historic child sex exploitation investigations, further vetting is undertaken by the National Crime Agency (NCA). Our reference: 1386425, Response all information to be supplied.pdf, 96K City of Wolverhampton Council Taxi Licensing Safeguarding Statement Drivers must have held a UK driving licence for at least one year and this licence is checked as part of the application process. ( The first is an enhanced Disclosure and Barring Service (DBS) check, which includes a check on the children and vulnerable adults barred list. Visible links @RRQE%0(JZ (QE mySociety the author immediately by replying to this email. Its quick, easy and totally free. ( ( Please provide your details so we can keep you informed on the outcome of the complaint you wish to raise. and a limited company (03277032). ( Private hire driver loses licence for overcharging passenger after However, there remains no official system of ensuring all authorities are aware of suspected criminal activity, although the council "refutes any accusation" of failing to pass on details. Thank you for your request for information received on6 November (Q@QH((((((((aEP2Sk`(= JZ(99(J ( ( ( ( ( ( ( ( ( ( ((EPEPER(96 Download It currently has 4,461 drivers licensed. Council cannot accept responsibility for any loss or damage arising from If you need to make a complaint about a driver or a vehicle, . 1 0 obj i90#?WHB CH 7:+ 6YgY]BPU8q-HG-b%+aK`y=DUFB%2)x$T'oSz+! 2019aboutTaxi complaints Deputy chief reporter at the Express & Star. ( Private Hire Driver Licence Application <> The service has never failed an audit. Your donations keep this site and others like it running. u6`QK@E%E%/z( (Q@RPKE QIKHOQL(QKI@J^h The Council uploaded all its historic computer data to this register and all refusals by the Council are added to this register. Meanwhile Walsall Council received just 48 new applications for licences last year, when it had a total of 1,129 private hire drivers registered. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Printed from https://www.whatdotheyknow.com/request/taxi_complaints_5 on May 02, 2023 00:03. A new report to Walsalls director of public health has outlined concerns over dwindling application numbers. It just seems like the budget line comes first above everything.. This may only be completed by a General Medical Council (GMC) registered practitioner. View as HTML. Yours faithfully all of the information you have requested. Get started now and lets get this sorted. ( w !1AQaq"2B #3Rbr ( Did this woman die because her genitals were cut? ( In May 2017, the chair of Wolverhampton's licensing committee, Alan Bolshaw, wrote to Sajid Javid, who was then Communities and Local Government Secretary, urging him to create a national database of drivers so that adequate background checks could be carried out, even suggesting the council fund it. Whilst people apply to Wolverhampton from all over the country, we conduct compliance operations all over the country. Taxi Complaints - Report a taxi driver | City Of Wolverhampton Council ( Resolve your Wolverhampton City Council Complaints for free | Resolver UK Donate and support our work. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. Wolverhampton Council, Your donations keep this site and others like it running. request. Contact us if you think it should be reopened. Wolverhampton Council hands out 15,000 taxi licences in one year to